Cookie Policy

Effective Date: July 16, 2026

At Hallmark Casino, we use cookies and similar technologies to help our website work properly, protect user accounts, measure performance, and improve the overall experience on our site. This Cookie Policy explains what cookies are, how we use them, what choices you have, and how you can contact us with privacy-related questions.

This page applies to the Hallmark Casino website, including related pages and services connected to your use of our platform.

What Cookies Actually Do

Cookies are small text files placed on your device when you visit a website. They help a site remember information about your visit, such as your login session, language preference, device type, and how you move through pages.

Cookies can be set by the website you are visiting, which are often called first-party cookies, or by outside providers that support website features, analytics, advertising, security, or embedded content, which are commonly called third-party cookies.

Cookies do not usually give us direct access to files on your device. Instead, they help us recognize your browser, keep services running smoothly, and understand how users interact with our website.

Why We Use Cookies on Hallmark Casino

We use cookies for several legitimate business and operational reasons. Some cookies are necessary for the website to function, while others help us improve speed, content relevance, account security, and marketing effectiveness.

In general, cookies may be used to:

• keep users logged in securely,
• support account access and cashier functions,
• remember preferences and site settings,
• measure website traffic and page performance,
• detect suspicious activity or abuse,
• personalize content and offers,
• support customer service tools, and
• help us understand which pages and features are most useful.

For example, if you move between account pages, payment sections, or game lobbies, certain cookies may help keep your session stable and secure. If you return later, cookies may also remember preferences such as region, language, or previously accepted settings.

The Four Main Types of Cookies We May Use

Essential Cookies That Keep the Site Running

Essential cookies are required for the website to function properly. Without them, core parts of the site may not work as intended.

These cookies may support secure logins, fraud prevention, network management, page navigation, account authentication, and transaction processing. If you sign in, use banking features, or move between secure pages, essential cookies may be involved in keeping that process stable and safe.

Because these cookies are necessary for the operation of the site, they usually cannot be switched off through our cookie tools. You can still block them in your browser, but parts of the website may stop working.

Functional Cookies That Remember Your Preferences

Functional cookies help us remember choices you make so the site feels more consistent from one visit to the next. These cookies may store settings like language, region, device preferences, or customer support interactions.

They can also help with features such as remembering form entries, keeping display settings consistent, or tailoring certain content to your previous activity. If these cookies are disabled, some convenience features may no longer work, though the site may still remain accessible.

Performance Cookies That Help Us Improve

Performance cookies collect information about how visitors use our website. This includes details such as which pages are visited most often, how long users stay on certain sections, whether pages load correctly, and whether users receive error messages.

We use this data in aggregate form to improve site speed, navigation, and usability. These cookies help us understand what works well and where users may be running into friction.

For example, if many users leave a page quickly or encounter a technical issue during registration or checkout, performance cookies can help identify that problem so it can be fixed.

Marketing Cookies That Support Relevant Advertising

Marketing cookies may be used to show ads or promotions that are more relevant to your interests. They may also help limit how often you see the same ad and measure how effective a campaign has been.

These cookies can be set by us or by trusted advertising and technology partners. They may track browsing behavior across websites over time, subject to applicable law and your consent settings.

If you disable marketing cookies, you may still see advertising, but it may be less relevant to you.

Similar Technologies We May Also Use

In addition to traditional cookies, we may use similar tools such as pixels, tags, web beacons, SDKs, and local storage. These technologies can serve similar purposes, including analytics, security, personalization, and advertising measurement.

For simplicity, this policy refers to all of these tools generally as “cookies,” unless a different explanation is needed.

How Cookies Improve Security and Account Protection

Security is one of the main reasons cookies are used on gambling websites. Certain cookies and similar technologies help us verify sessions, detect unusual activity, prevent unauthorized access, and protect both players and our systems.

This can include identifying repeated failed login attempts, detecting unusual account behavior, limiting fraud risks in payment flows, and helping customer support confirm account activity. These protections are especially important in areas involving account access, deposits, withdrawals, and bonus claims.

How Cookies Support Website Performance and User Experience

Cookies help us make the website easier to use and more reliable across desktop and mobile devices. They can reduce the need to re-enter the same information repeatedly, maintain session continuity, and help pages load in a more efficient way.

They may also help us understand which content is most useful to visitors. That allows us to improve navigation, simplify key actions, and make important pages more accessible, including account help, promotions, payment details, and our Hallmark Casino review-related content.

Third-Party Services That May Place Cookies

Some cookies on our website may be placed by third-party service providers acting on our behalf or delivering services through our site. These providers may support analytics, live chat, fraud prevention, payment processing, advertising, website hosting, or embedded content.

Depending on how our services are configured, third parties may place cookies when you interact with certain tools, click promotional materials, use support features, or engage with embedded content. We do not control every third-party cookie directly, but we work to use reputable providers and align their use with applicable privacy requirements.

Third-party cookies are subject not only to this policy, but also, in some cases, to the privacy and cookie policies of the relevant provider.

Consent and Your Cookie Choices

Where required by applicable law, we will ask for your consent before placing non-essential cookies on your device. This generally applies to functional, performance, and marketing cookies that are not strictly necessary for website operation.

When you first visit our site, you may see a cookie banner or preference tool that allows you to accept, reject, or customize certain categories of cookies. Your choices can usually be updated later through the cookie settings link or similar controls made available on the website.

If you choose not to allow some cookies, certain features may be limited. For example, personalized content, saved settings, analytics-based improvements, or certain marketing functions may not work as expected.

How to Manage, Disable, or Delete Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. You can usually block cookies, delete existing cookies, limit third-party cookies, or set your browser to notify you before a cookie is stored.

Because browser controls vary, you should check your browser’s help menu or settings page for exact instructions. Common browsers such as Chrome, Safari, Firefox, Edge, and mobile browsers all provide cookie management options.

Please keep in mind that blocking or deleting cookies can affect how the website performs. In some cases:

• you may be logged out unexpectedly,
• site preferences may be reset,
• secure account areas may not function correctly,
• payment or cashier pages may load improperly, or
• some features may become unavailable.

If you use multiple devices or browsers, you may need to update your settings on each one separately.

Retention and Duration of Cookies

Some cookies are session cookies, which means they last only while your browser is open and are deleted when you close it. Others are persistent cookies, which stay on your device for a set period or until you delete them manually.

The length of time a cookie remains on your device depends on its purpose. Security and session cookies may expire quickly, while preference or analytics cookies may remain longer if they help remember settings or measure repeat visits.

Do Not Track and Similar Signals

Some browsers offer a “Do Not Track” setting. At this time, there is no single industry standard for responding to these signals across all websites and services. As a result, our website may not respond to Do Not Track requests in a uniform way.

You can still manage cookie preferences through our consent tools and your browser settings.

Children’s Privacy and Restricted Use

Our services are intended only for individuals who are legally permitted to use them. We do not knowingly use cookies to collect personal information from children or from individuals who are not legally allowed to engage with our services under applicable law.

If you believe information has been collected inappropriately, please contact us so we can review the matter.

Policy Updates You Should Know About

We may update this Cookie Policy from time to time to reflect changes in legal requirements, technology, business operations, or the way we use cookies and similar tools.

When we make material changes, we may update the effective date at the top of this page and, where appropriate, provide additional notice on the website. We encourage users to review this policy periodically so they stay informed about current practices.

Contact Us With Privacy Questions

If you have questions about this Cookie Policy, our use of cookies, or privacy-related concerns, you can contact Hallmark Casino using the details below.

Email: support@hallmark-casino.com

Phone: 888-480-7999

By continuing to use our website, and where required by law by providing your consent, you acknowledge that cookies may be used as described in this policy. If you want more control, you can adjust your browser settings or use our cookie preference tools at any time.